AI exposure by occupation, O*NET 43-6014.00

Will AI replace Secretaries and Administrative Assistants, Except Legal, Medical, and Executive?

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive: AI can already handle 22 of 31 tasks; the work mostly needs a frontier-tier model.

Have a team in this role?

Get your free 10-role sample: send this role and up to nine others, and a founder sends a board-pack PDF within two business days.

Get your free 10-role sample Book a 15-minute call

Every task, scored

The 31 tasks O*NET 30.3 lists for Secretaries and Administrative Assistants, Except Legal, Medical, and Executive, from most to least exposed. 22 reach 60 or more, the level at which AI already handles a task.

Task AI exposure Evidence Model tier Importance
Create, maintain, and enter information into databases. 96 Observed Frontier 4.2
Conduct searches to find needed information, using such sources as the Internet. 90 Observed Standard 3.7
Develop or maintain internal or external company Web sites. 89 Observed Frontier 3.1
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. 79 Observed Efficient 3.7
Prepare conference or event materials, such as flyers or invitations. 79 Observed Efficient 3.3
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. 75 Estimated Standard 4.3
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. 75 Estimated Standard 4.3
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. 75 Estimated Efficient 4.2
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. 75 Estimated Efficient 3.8
Complete forms in accordance with company procedures. 75 Estimated Standard 3.8
Provide services to customers, such as order placement or account information. 75 Estimated Frontier 3.8
Establish work procedures or schedules and keep track of the daily work of clerical staff. 75 Estimated Frontier 3.8
Prepare and mail checks. 75 Estimated Efficient 3.7
Locate and attach appropriate files to incoming correspondence requiring replies. 75 Estimated Efficient 3.7
Arrange conference, meeting, or travel reservations for office personnel. 75 Estimated Efficient 3.7
Open, read, route, and distribute incoming mail or other materials and answer routine letters. 75 Estimated Standard 3.7
Make copies of correspondence or other printed material. 75 Estimated Efficient 3.7
Manage projects or contribute to committee or team work. 75 Estimated Frontier 3.6
Mail newsletters, promotional material, or other information. 75 Estimated Efficient 3.4
Order and dispense supplies. 75 Estimated Frontier 3.3
Schedule and confirm appointments for clients, customers, or supervisors. 65 Observed Standard 3.9
Maintain scheduling and event calendars. 65 Observed Standard 3.8
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations. 50 Estimated Efficient 4.0
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies. 50 Estimated Frontier 3.5
Learn to operate new office technologies as they are developed and implemented. 50 Estimated Standard 3.5
Use computers for various applications, such as database management or word processing. 40 Observed Standard 4.2
Supervise other clerical staff and provide training and orientation to new staff. 35 Estimated Standard 3.7
Train and assist staff with computer usage. 35 Estimated Efficient 3.4
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll. 20 Estimated Efficient 4.2
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. 20 Estimated Efficient 4.1
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. 20 Estimated Standard 4.0

Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 8 of 31 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 23 of 31. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.

The model tier this role needs

A frontier-tier model or lower covers 100% of the role's importance-weighted task work. 100% of the work is something AI can address at some tier.

Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.

Wages, employment and outlook

US employment
1,706,790
Median annual wage
$47,540
Middle half of earners
$38,830 to $58,000
Projected change, 2024 to 2034
-1.6%

Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.

Adjacent roles

The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.

Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.

Questions about Secretaries and Administrative Assistants, Except Legal, Medical, and Executive and AI

Will AI replace Secretaries and Administrative Assistants, Except Legal, Medical, and Executive?

AI already handles 22 of the 31 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 64 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by -1.6% from 2024 to 2034.

What is the AI exposure of Secretaries and Administrative Assistants, Except Legal, Medical, and Executive?

64 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 8 of the 31 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 23 are estimated from each task's O*NET work activity.

Which Secretaries and Administrative Assistants, Except Legal, Medical, and Executive tasks can AI already do?

The tasks with the highest exposure are: Create, maintain, and enter information into databases; Conduct searches to find needed information, using such sources as the Internet; Develop or maintain internal or external company Web sites. They are three of the 22 tasks that reach 60 or more.

What AI model tier does this role need?

A frontier-tier model or lower covers 100% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.

How many people work as Secretaries and Administrative Assistants, Except Legal, Medical, and Executive, and what do they earn?

1,706,790 people in the United States, with a median annual wage of $47,540 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of -1.6% from 2024 to 2034.

How to cite

Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.

JobRoute (2026). AI exposure: Secretaries and Administrative Assistants, Except Legal, Medical, and Executive. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/secretaries-and-administrative-assistants-except-legal-medical-and-executive

Have a team in this role?

Get your free 10-role sample. Send this role and up to nine others, with no employee data, and a founder sends a PDF in board-pack format within two business days.

Get your free 10-role sample Book a 15-minute call

A founder replies within one business day.