AI exposure by occupation, O*NET 43-9061.00

Will AI replace Office Clerks, General?

Office Clerks, General: AI can already handle 8 of 20 tasks; the work mostly needs a standard-tier model.

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Every task, scored

The 20 tasks O*NET 30.3 lists for Office Clerks, General, from most to least exposed. 8 reach 60 or more, the level at which AI already handles a task.

Task AI exposure Evidence Model tier Importance
Review files, records, and other documents to obtain information to respond to requests. 99 Observed Standard 3.9
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. 90 Estimated Efficient 4.6
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. 90 Estimated Efficient 3.9
Prepare meeting agendas, attend meetings, and record and transcribe minutes. 90 Estimated Standard 3.6
Compute, record, and proofread data and other information, such as records or reports. 85 Estimated Efficient 3.8
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters. 85 Estimated Standard 3.5
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. 65 Observed Frontier 4.3
Count, weigh, measure, or organize materials. 65 Observed Frontier 3.2
Compile, copy, sort, and file records of office activities, business transactions, and other activities. 40 Observed Efficient 4.0
Complete work schedules, manage calendars, and arrange appointments. 40 Observed Efficient 3.7
Train other staff members to perform work activities, such as using computer applications. 35 Estimated Efficient 3.3
Answer telephones, direct calls, and take messages. 30 Estimated Efficient 4.3
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions. 30 Estimated Efficient 4.1
Complete and mail bills, contracts, policies, invoices, or checks. 30 Estimated Efficient 4.1
Process and prepare documents, such as business or government forms and expense reports. 30 Estimated Efficient 3.8
Monitor and direct the work of lower-level clerks. 30 Estimated Standard 3.7
Inventory and order materials, supplies, and services. 30 Estimated Standard 3.5
Deliver messages and run errands. 30 Estimated Standard 3.5
Troubleshoot problems involving office equipment, such as computer hardware and software. 30 Estimated Efficient 3.0
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. 20 Estimated Efficient 4.0

Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 5 of 20 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 15 of 20. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.

The model tier this role needs

A standard-tier model or lower covers 90% of the role's importance-weighted task work. 100% of the work is something AI can address at some tier.

Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.

Wages, employment and outlook

US employment
2,464,940
Median annual wage
$45,010
Middle half of earners
$36,350 to $54,300
Projected change, 2024 to 2034
-6.7%

Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.

Adjacent roles

The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.

Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.

Questions about Office Clerks, General and AI

Will AI replace Office Clerks, General?

AI already handles 8 of the 20 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 53 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by -6.7% from 2024 to 2034.

What is the AI exposure of Office Clerks, General?

53 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 5 of the 20 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 15 are estimated from each task's O*NET work activity.

Which Office Clerks, General tasks can AI already do?

The tasks with the highest exposure are: Review files, records, and other documents to obtain information to respond to requests; Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers; Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. They are three of the 8 tasks that reach 60 or more.

What AI model tier does this role need?

A standard-tier model or lower covers 90% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.

How many people work as Office Clerks, General, and what do they earn?

2,464,940 people in the United States, with a median annual wage of $45,010 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of -6.7% from 2024 to 2034.

How to cite

Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.

JobRoute (2026). AI exposure: Office Clerks, General. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/office-clerks-general

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