Privacy Policy - JobRoute.ai

1. Introduction

JobRoute.ai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workforce planning platform and services.

2. Information We Collect

2.1 Information You Provide

Account information (name, email, company name, job title)
Contact information for demo requests and support inquiries
Workforce data uploaded to our platform for analysis
Payment and billing information
Communications with our team

2.2 Information Collected Automatically

Usage data and analytics (pages visited, features used)
Device information (browser type, operating system, IP address)
Cookies and similar tracking technologies
Log data (access times, error logs)

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process your transactions and manage your account
Respond to your inquiries and provide customer support
Send you technical notices, updates, and security alerts
Analyze usage patterns to improve user experience
Comply with legal obligations and enforce our terms
Detect, prevent, and address technical issues and security threats

4. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit and at rest
Regular security audits and penetration testing
Access controls and authentication measures
SOC 2 Type II compliance
Regular employee security training

5. Data Sharing and Disclosure

We may share your information with:

Service providers who assist in our operations (hosting, analytics, payment processing)
Business partners with your consent
Legal authorities when required by law or to protect our rights
Potential acquirers in the event of a merger, sale, or acquisition

We do not sell your personal information to third parties.

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your information
Object to or restrict certain processing activities
Data portability
Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@jobroute.ai.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

8. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@jobroute.ai
General Inquiries: hello@jobroute.ai