AI exposure by occupation, O*NET 43-6013.00

Will AI replace Medical Secretaries and Administrative Assistants?

Medical Secretaries and Administrative Assistants: AI can already handle 12 of 15 tasks; the work mostly needs a standard-tier model.

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Every task, scored

The 15 tasks O*NET 30.3 lists for Medical Secretaries and Administrative Assistants, from most to least exposed. 12 reach 60 or more, the level at which AI already handles a task.

Task AI exposure Evidence Model tier Importance
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer. 80 Estimated Standard 4.5
Answer telephones and direct calls to appropriate staff. 75 Estimated Standard 4.6
Complete insurance or other claim forms. 75 Estimated Efficient 4.5
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. 75 Estimated Efficient 4.5
Transmit correspondence or medical records by mail, e-mail, or fax. 75 Estimated Standard 4.5
Receive and route messages or documents, such as laboratory results, to appropriate staff. 75 Estimated Standard 4.5
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms. 75 Estimated Efficient 4.4
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. 75 Estimated Efficient 4.4
Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders. 75 Estimated Efficient 4.3
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records. 75 Estimated Efficient 4.2
Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings. 75 Estimated Efficient 3.7
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. 60 Estimated Efficient 4.5
Maintain medical records, technical library, or correspondence files. 20 Estimated Efficient 4.5
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. 20 Estimated Standard 3.6
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records. 10 Estimated No tier 4.6

Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 0 of 15 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 15 of 15. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.

The model tier this role needs

A standard-tier model or lower covers 93% of the role's importance-weighted task work. 93% of the work is something AI can address at some tier, and 7% is hands-on.

Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.

Wages, employment and outlook

US employment
961,610
Median annual wage
$45,930
Middle half of earners
$38,570 to $50,580
Projected change, 2024 to 2034
+4.2%

Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.

Adjacent roles

The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.

Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.

Questions about Medical Secretaries and Administrative Assistants and AI

Will AI replace Medical Secretaries and Administrative Assistants?

AI already handles 12 of the 15 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 63 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by +4.2% from 2024 to 2034.

What is the AI exposure of Medical Secretaries and Administrative Assistants?

63 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 0 of the 15 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 15 are estimated from each task's O*NET work activity.

Which Medical Secretaries and Administrative Assistants tasks can AI already do?

The tasks with the highest exposure are: Compile and record medical charts, reports, or correspondence, using typewriter or personal computer; Answer telephones and direct calls to appropriate staff; Complete insurance or other claim forms. They are three of the 12 tasks that reach 60 or more.

What AI model tier does this role need?

A standard-tier model or lower covers 93% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.

How many people work as Medical Secretaries and Administrative Assistants, and what do they earn?

961,610 people in the United States, with a median annual wage of $45,930 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of +4.2% from 2024 to 2034.

How to cite

Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.

JobRoute (2026). AI exposure: Medical Secretaries and Administrative Assistants. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/medical-secretaries-and-administrative-assistants

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