AI exposure by occupation, O*NET 11-9151.00
Will AI replace Social and Community Service Managers?
Social and Community Service Managers: AI can already handle 4 of 16 tasks; the work mostly needs a standard-tier model.
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Every task, scored
The 16 tasks O*NET 30.3 lists for Social and Community Service Managers, from most to least exposed. 4 reach 60 or more, the level at which AI already handles a task.
| Task | AI exposure | Evidence | Model tier |
|---|---|---|---|
| Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies. | Observed | Standard | |
| Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively. | Estimated | Standard | |
| Implement and evaluate staff, volunteer, or community training programs. | Estimated | Standard | |
| Speak to community groups to explain and interpret agency purposes, programs, and policies. | Estimated | Frontier | |
| Plan and administer budgets for programs, equipment, and support services. | Estimated | Frontier | |
| Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints. | Observed | Efficient | |
| Prepare and maintain records and reports, such as budgets, personnel records, or training manuals. | Estimated | Efficient | |
| Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management. | Estimated | Standard | |
| Direct activities of professional and technical staff members and volunteers. | Estimated | Standard | |
| Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits. | Estimated | Standard | |
| Recruit, interview, and hire or sign up volunteers and staff. | Estimated | Efficient | |
| Research and analyze member or community needs to determine program directions and goals. | Estimated | Efficient | |
| Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted. | Estimated | Efficient | |
| Represent organizations in relations with governmental and media institutions. | Estimated | Efficient | |
| Direct fundraising activities and the preparation of public relations materials. | Estimated | Standard | |
| Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated. | Estimated | Efficient |
Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 2 of 16 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 14 of 16. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.
The model tier this role needs
A standard-tier model or lower covers 89% of the role's importance-weighted task work. 100% of the work is something AI can address at some tier.
Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.
Wages, employment and outlook
- US employment
- 209,330
- Median annual wage
- $80,390
- Middle half of earners
- $64,290 to $103,200
- Projected change, 2024 to 2034
- +6.4%
Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.
Adjacent roles
The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.
- Administrative Services Managers 67% skill overlap, about 12 months to move Exposure65
- Medical and Health Services Managers 66% skill overlap, about 12 months to move Exposure56
- Social and Human Service Assistants 64% skill overlap, about 13 months to move Exposure47
- Child, Family, and School Social Workers 64% skill overlap, about 13 months to move Exposure45
- Food Service Managers 64% skill overlap, about 13 months to move Exposure41
Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.
Questions about Social and Community Service Managers and AI
Will AI replace Social and Community Service Managers?
AI already handles 4 of the 16 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 41 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by +6.4% from 2024 to 2034.
What is the AI exposure of Social and Community Service Managers?
41 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 2 of the 16 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 14 are estimated from each task's O*NET work activity.
Which Social and Community Service Managers tasks can AI already do?
The tasks with the highest exposure are: Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies; Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively; Implement and evaluate staff, volunteer, or community training programs. They are three of the 4 tasks that reach 60 or more.
What AI model tier does this role need?
A standard-tier model or lower covers 89% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.
How many people work as Social and Community Service Managers, and what do they earn?
209,330 people in the United States, with a median annual wage of $80,390 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of +6.4% from 2024 to 2034.
How to cite
Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.
JobRoute (2026). AI exposure: Social and Community Service Managers. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/social-and-community-service-managers
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