{"v":"2026-11-02","dataVersion":"ONET-30.3+BLS-MAY25","code":"11-9151.00","slug":"social-and-community-service-managers","title":"Social and Community Service Managers","alt":["Welfare Director","Casework Director","Social Service Director","Nonprofit Director","Community Service Director","Parole Director","Membership Director","Casework Services Director","Volunteer Services Director","Home Service Director","Program Coordinator","Vocational Rehabilitation Administrator"],"employment":209330,"wage":{"median":80390,"p25":64290,"p75":103200},"growthPct":6.4,"exposure":40.9,"taskCount":16,"highCount":4,"midCount":1,"lowCount":11,"aeiObserved":2,"fit":{"mix":{"none":0,"efficient":43.6,"standard":45.2,"frontier":11.3},"counts":{"none":0,"efficient":7,"standard":7,"frontier":2},"recommended":"standard","coveragePct":88.7,"addressablePct":100},"tasks":[{"t":"Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.","imp":4.37,"exp":30,"src":"heuristic","tier":"standard","gwa":"Developing Objectives and Strategies"},{"t":"Direct activities of professional and technical staff members and volunteers.","imp":4.36,"exp":30,"src":"heuristic","tier":"standard","gwa":"Guiding, Directing, and Motivating Subordinates"},{"t":"Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.","imp":4.32,"exp":65,"src":"heuristic","tier":"standard","gwa":"Monitoring Processes, Materials, or Surroundings"},{"t":"Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.","imp":4.27,"exp":30,"src":"heuristic","tier":"standard","gwa":"Developing Objectives and Strategies"},{"t":"Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.","imp":4.21,"exp":35,"src":"heuristic","tier":"efficient","gwa":"Documenting/Recording Information","auto":0.4355,"aug":0.5645},{"t":"Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.","imp":4.19,"exp":40,"src":"aei","tier":"efficient","gwa":"Getting Information","auto":0.6536,"aug":0.3464},{"t":"Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.","imp":4.05,"exp":20,"src":"heuristic","tier":"efficient","gwa":"Establishing and Maintaining Interpersonal Relationships"},{"t":"Recruit, interview, and hire or sign up volunteers and staff.","imp":3.95,"exp":30,"src":"heuristic","tier":"efficient","gwa":"Getting Information"},{"t":"Research and analyze member or community needs to determine program directions and goals.","imp":3.89,"exp":30,"src":"heuristic","tier":"efficient","gwa":"Analyzing Data or Information"},{"t":"Implement and evaluate staff, volunteer, or community training programs.","imp":3.87,"exp":65,"src":"heuristic","tier":"standard","gwa":"Judging the Qualities of Objects, Services, or People"},{"t":"Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.","imp":3.73,"exp":78.71,"src":"aei","tier":"standard","gwa":"Providing Consultation and Advice to Others","auto":0.2935,"aug":0.7065},{"t":"Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.","imp":3.64,"exp":30,"src":"heuristic","tier":"efficient","gwa":"Analyzing Data or Information","auto":0.3261,"aug":0.6739},{"t":"Plan and administer budgets for programs, equipment, and support services.","imp":3.63,"exp":50,"src":"heuristic","tier":"frontier","gwa":"Guiding, Directing, and Motivating Subordinates"},{"t":"Speak to community groups to explain and interpret agency purposes, programs, and policies.","imp":3.42,"exp":65,"src":"heuristic","tier":"frontier","gwa":"Selling or Influencing Others"},{"t":"Represent organizations in relations with governmental and media institutions.","imp":3.38,"exp":30,"src":"heuristic","tier":"efficient","gwa":"Communicating with Supervisors, Peers, or Subordinates"},{"t":"Direct fundraising activities and the preparation of public relations materials.","imp":3.37,"exp":30,"src":"heuristic","tier":"standard","gwa":"Guiding, Directing, and Motivating Subordinates"}],"adjacent":[{"code":"11-3012.00","slug":"administrative-services-managers","title":"Administrative Services Managers","overlap":0.67,"months":12,"exposure":64.7,"strong":true},{"code":"11-9111.00","slug":"medical-and-health-services-managers","title":"Medical and Health Services Managers","overlap":0.66,"months":12,"exposure":55.8,"strong":true},{"code":"21-1093.00","slug":"social-and-human-service-assistants","title":"Social and Human Service Assistants","overlap":0.64,"months":13,"exposure":47.2,"strong":false},{"code":"21-1021.00","slug":"child-family-and-school-social-workers","title":"Child, Family, and School Social Workers","overlap":0.64,"months":13,"exposure":44.8,"strong":false},{"code":"11-9051.00","slug":"food-service-managers","title":"Food Service Managers","overlap":0.64,"months":13,"exposure":40.6,"strong":false}]}
