AI exposure by occupation, O*NET 21-1093.00
Will AI replace Social and Human Service Assistants?
Social and Human Service Assistants: AI can already handle 7 of 19 tasks; the work mostly needs a standard-tier model.
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Every task, scored
The 19 tasks O*NET 30.3 lists for Social and Human Service Assistants, from most to least exposed. 7 reach 60 or more, the level at which AI already handles a task.
| Task | AI exposure | Evidence | Model tier |
|---|---|---|---|
| Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history. | Estimated | Efficient | |
| Keep records or prepare reports for owner or management concerning visits with clients. | Estimated | Efficient | |
| Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions. | Estimated | Standard | |
| Submit reports and review reports or problems with superior. | Estimated | Efficient | |
| Observe clients' food selections and recommend alternate economical and nutritional food choices. | Observed | Frontier | |
| Consult with supervisor concerning programs for individual families. | Estimated | Standard | |
| Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping. | Estimated | Standard | |
| Develop and implement behavioral management and care plans for clients. | Estimated | Frontier | |
| Assist in planning food budgets, using charts or sample budgets. | Estimated | Efficient | |
| Observe and discuss meal preparation and suggest alternate methods of food preparation. | Observed | Efficient | |
| Oversee day-to-day group activities of residents in institution. | Estimated | Efficient | |
| Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures. | Estimated | Standard | |
| Assist in locating housing for displaced individuals. | Estimated | Efficient | |
| Provide information or refer individuals to public or private agencies or community services for assistance. | Estimated | Efficient | |
| Demonstrate use and care of equipment for tenant use. | Estimated | Efficient | |
| Assist clients with preparation of forms, such as tax or rent forms. | Estimated | Efficient | |
| Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations. | Estimated | Efficient | |
| Transport and accompany clients to shopping areas or to appointments, using automobile. | Estimated | Efficient | |
| Inform tenants of facilities, such as laundries or playgrounds. | Estimated | Efficient |
Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 2 of 19 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 17 of 19. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.
The model tier this role needs
A standard-tier model or lower covers 89% of the role's importance-weighted task work. 100% of the work is something AI can address at some tier.
Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.
Wages, employment and outlook
- US employment
- 437,860
- Median annual wage
- $45,930
- Middle half of earners
- $38,150 to $54,350
- Projected change, 2024 to 2034
- +6.4%
Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.
Adjacent roles
The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.
- Mental Health and Substance Abuse Social Workers 73% skill overlap, about 10 months to move Exposure47
- Healthcare Social Workers 67% skill overlap, about 12 months to move Exposure43
- Child, Family, and School Social Workers 67% skill overlap, about 12 months to move Exposure45
- Substance Abuse and Behavioral Disorder Counselors 66% skill overlap, about 12 months to move Exposure60
- Psychiatric Aides 64% skill overlap, about 13 months to move Exposure29
Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.
Questions about Social and Human Service Assistants and AI
Will AI replace Social and Human Service Assistants?
AI already handles 7 of the 19 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 47 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by +6.4% from 2024 to 2034.
What is the AI exposure of Social and Human Service Assistants?
47 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 2 of the 19 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 17 are estimated from each task's O*NET work activity.
Which Social and Human Service Assistants tasks can AI already do?
The tasks with the highest exposure are: Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history; Keep records or prepare reports for owner or management concerning visits with clients; Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions. They are three of the 7 tasks that reach 60 or more.
What AI model tier does this role need?
A standard-tier model or lower covers 89% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.
How many people work as Social and Human Service Assistants, and what do they earn?
437,860 people in the United States, with a median annual wage of $45,930 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of +6.4% from 2024 to 2034.
How to cite
Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.
JobRoute (2026). AI exposure: Social and Human Service Assistants. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/social-and-human-service-assistants
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