AI exposure by occupation, O*NET 43-4131.00
Will AI replace Loan Interviewers and Clerks?
Loan Interviewers and Clerks: AI can already handle 6 of 18 tasks; the work mostly needs a standard-tier model.
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Every task, scored
The 18 tasks O*NET 30.3 lists for Loan Interviewers and Clerks, from most to least exposed. 6 reach 60 or more, the level at which AI already handles a task.
| Task | AI exposure | Evidence | Model tier |
|---|---|---|---|
| Verify and examine information and accuracy of loan application and closing documents. | Estimated | Efficient | |
| Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts. | Estimated | Efficient | |
| Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators. | Estimated | Standard | |
| Review customer accounts to determine whether payments are made on time and that other loan terms are being followed. | Estimated | Standard | |
| Submit loan applications with recommendation for underwriting approval. | Estimated | Efficient | |
| Answer questions and advise customers regarding loans and transactions. | Estimated | Standard | |
| Record applications for loan and credit, loan information, and disbursements of funds, using computers. | Estimated | Efficient | |
| Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications. | Estimated | Efficient | |
| Contact credit bureaus, employers, and other sources to check applicants' credit and personal references. | Estimated | Efficient | |
| Check value of customer collateral to be held as loan security. | Estimated | Standard | |
| Interview loan applicants to obtain personal and financial data and to assist in completing applications. | Estimated | Efficient | |
| Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers. | Estimated | Efficient | |
| Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property. | Estimated | Efficient | |
| Present loan and repayment schedules to customers. | Estimated | Efficient | |
| Accept payment on accounts. | Estimated | Standard | |
| Schedule and conduct closings of mortgage transactions. | Estimated | Efficient | |
| Establish credit limits and grant extensions of credit on overdue accounts. | Estimated | Standard | |
| File and maintain loan records. | Estimated | Efficient |
Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 0 of 18 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 18 of 18. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.
The model tier this role needs
A standard-tier model or lower covers 100% of the role's importance-weighted task work. 100% of the work is something AI can address at some tier.
Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.
Wages, employment and outlook
- US employment
- 164,790
- Median annual wage
- $50,020
- Middle half of earners
- $45,120 to $60,600
- Projected change, 2024 to 2034
- -2.3%
Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.
Adjacent roles
The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.
- Loan Officers 71% skill overlap, about 10 months to move Exposure46
- Interviewers, Except Eligibility and Loan 69% skill overlap, about 11 months to move Exposure46
- Credit Authorizers, Checkers, and Clerks 64% skill overlap, about 13 months to move Exposure75
- New Accounts Clerks 63% skill overlap, about 13 months to move Exposure73
- Office Clerks, General 60% skill overlap, about 15 months to move Exposure53
Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.
Questions about Loan Interviewers and Clerks and AI
Will AI replace Loan Interviewers and Clerks?
AI already handles 6 of the 18 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 43 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by -2.3% from 2024 to 2034.
What is the AI exposure of Loan Interviewers and Clerks?
43 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 0 of the 18 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 18 are estimated from each task's O*NET work activity.
Which Loan Interviewers and Clerks tasks can AI already do?
The tasks with the highest exposure are: Verify and examine information and accuracy of loan application and closing documents; Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts; Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators. They are three of the 6 tasks that reach 60 or more.
What AI model tier does this role need?
A standard-tier model or lower covers 100% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.
How many people work as Loan Interviewers and Clerks, and what do they earn?
164,790 people in the United States, with a median annual wage of $50,020 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of -2.3% from 2024 to 2034.
How to cite
Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.
JobRoute (2026). AI exposure: Loan Interviewers and Clerks. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/loan-interviewers-and-clerks
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