AI exposure by occupation, O*NET 43-4111.00
Will AI replace Interviewers, Except Eligibility and Loan?
Interviewers, Except Eligibility and Loan: AI can already handle 5 of 16 tasks; the work mostly needs a standard-tier model.
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Every task, scored
The 16 tasks O*NET 30.3 lists for Interviewers, Except Eligibility and Loan, from most to least exposed. 5 reach 60 or more, the level at which AI already handles a task.
| Task | AI exposure | Evidence | Model tier |
|---|---|---|---|
| Prepare reports to provide answers in response to specific problems. | Observed | Efficient | |
| Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options. | Estimated | Efficient | |
| Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator. | Estimated | Standard | |
| Review data obtained from interview for completeness and accuracy. | Estimated | Efficient | |
| Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension. | Estimated | Efficient | |
| Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation. | Estimated | Efficient | |
| Compile, record, and code results or data from interview or survey, using computer or specified form. | Observed | Efficient | |
| Assist individuals in filling out applications or questionnaires. | Observed | Efficient | |
| Supervise or train other staff members. | Estimated | Standard | |
| Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency. | Estimated | Efficient | |
| Locate and list addresses and households. | Estimated | Efficient | |
| Identify and report problems in obtaining valid data. | Estimated | Standard | |
| Perform patient services, such as answering the telephone or assisting patients with financial or medical questions. | Estimated | Efficient | |
| Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person. | Estimated | Efficient | |
| Meet with supervisor daily to submit completed assignments and discuss progress. | Estimated | Efficient | |
| Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments. | Estimated | Standard |
Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 3 of 16 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 13 of 16. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.
The model tier this role needs
A standard-tier model or lower covers 100% of the role's importance-weighted task work. 100% of the work is something AI can address at some tier.
Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.
Wages, employment and outlook
- US employment
- 148,060
- Median annual wage
- $45,920
- Middle half of earners
- $38,330 to $53,090
- Projected change, 2024 to 2034
- -11.6%
Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.
Adjacent roles
The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.
- Loan Interviewers and Clerks 69% skill overlap, about 11 months to move Exposure43
- Eligibility Interviewers, Government Programs 66% skill overlap, about 12 months to move Exposure73
- Survey Researchers 60% skill overlap, about 14 months to move Exposure59
- Receptionists and Information Clerks 58% skill overlap, about 15 months to move Exposure72
- New Accounts Clerks 56% skill overlap, about 16 months to move Exposure73
Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.
Questions about Interviewers, Except Eligibility and Loan and AI
Will AI replace Interviewers, Except Eligibility and Loan?
AI already handles 5 of the 16 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 46 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by -11.6% from 2024 to 2034.
What is the AI exposure of Interviewers, Except Eligibility and Loan?
46 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 3 of the 16 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 13 are estimated from each task's O*NET work activity.
Which Interviewers, Except Eligibility and Loan tasks can AI already do?
The tasks with the highest exposure are: Prepare reports to provide answers in response to specific problems; Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options; Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator. They are three of the 5 tasks that reach 60 or more.
What AI model tier does this role need?
A standard-tier model or lower covers 100% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.
How many people work as Interviewers, Except Eligibility and Loan, and what do they earn?
148,060 people in the United States, with a median annual wage of $45,920 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of -11.6% from 2024 to 2034.
How to cite
Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.
JobRoute (2026). AI exposure: Interviewers, Except Eligibility and Loan. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/interviewers-except-eligibility-and-loan
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