AI exposure by occupation, O*NET 11-1021.00
Will AI replace General and Operations Managers?
General and Operations Managers: AI can already handle 3 of 17 tasks; the work mostly needs a frontier-tier model.
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Every task, scored
The 17 tasks O*NET 30.3 lists for General and Operations Managers, from most to least exposed. 3 reach 60 or more, the level at which AI already handles a task.
| Task | AI exposure | Evidence | Model tier |
|---|---|---|---|
| Develop or implement product-marketing strategies, including advertising campaigns or sales promotions. | Observed | Frontier | |
| Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. | Observed | Frontier | |
| Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities. | Estimated | Frontier | |
| Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations. | Estimated | Frontier | |
| Direct administrative activities directly related to making products or providing services. | Estimated | Frontier | |
| Set prices or credit terms for goods or services, based on forecasts of customer demand. | Estimated | Frontier | |
| Prepare staff work schedules and assign specific duties. | Estimated | Frontier | |
| Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members. | Estimated | Frontier | |
| Direct non-merchandising departments of businesses, such as advertising or purchasing. | Estimated | Frontier | |
| Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits. | Estimated | Standard | |
| Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management. | Estimated | Frontier | |
| Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. | Estimated | Frontier | |
| Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency. | Estimated | Frontier | |
| Plan or direct activities, such as sales promotions, that require coordination with other department managers. | Estimated | Frontier | |
| Plan store layouts or design displays. | Estimated | Frontier | |
| Perform personnel functions, such as selection, training, or evaluation. | Estimated | Efficient | |
| Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. | Estimated | No tier |
Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 2 of 17 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 15 of 17. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.
The model tier this role needs
A frontier-tier model or lower covers 94% of the role's importance-weighted task work. 94% of the work is something AI can address at some tier, and 6% is hands-on.
Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.
Wages, employment and outlook
- US employment
- 3,503,020
- Median annual wage
- $105,770
- Middle half of earners
- $72,320 to $167,280
- Projected change, 2024 to 2034
- +4.4%
Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.
Adjacent roles
The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.
- Industrial Production Managers 69% skill overlap, about 11 months to move Exposure42
- Administrative Services Managers 64% skill overlap, about 13 months to move Exposure65
- Transportation, Storage, and Distribution Managers 64% skill overlap, about 13 months to move Exposure62
- Sales Managers 64% skill overlap, about 13 months to move Exposure45
- Wind Energy Operations Managers 63% skill overlap, about 13 months to move Exposure32
Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.
Questions about General and Operations Managers and AI
Will AI replace General and Operations Managers?
AI already handles 3 of the 17 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 54 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by +4.4% from 2024 to 2034.
What is the AI exposure of General and Operations Managers?
54 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 2 of the 17 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 15 are estimated from each task's O*NET work activity.
Which General and Operations Managers tasks can AI already do?
The tasks with the highest exposure are: Develop or implement product-marketing strategies, including advertising campaigns or sales promotions; Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement; Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities. They are the tasks that reach 60 or more.
What AI model tier does this role need?
A frontier-tier model or lower covers 94% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.
How many people work as General and Operations Managers, and what do they earn?
3,503,020 people in the United States, with a median annual wage of $105,770 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of +4.4% from 2024 to 2034.
How to cite
Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.
JobRoute (2026). AI exposure: General and Operations Managers. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/general-and-operations-managers
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