AI exposure by occupation, O*NET 39-1013.00

Will AI replace First-Line Supervisors of Gambling Services Workers?

First-Line Supervisors of Gambling Services Workers: AI can already handle 4 of 30 tasks; the work mostly needs a standard-tier model.

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Every task, scored

The 30 tasks O*NET 30.3 lists for First-Line Supervisors of Gambling Services Workers, from most to least exposed. 4 reach 60 or more, the level at which AI already handles a task.

Task AI exposure Evidence Model tier Importance
Explain and interpret house rules, such as game rules or betting limits, for patrons. 65 Estimated Efficient 4.5
Evaluate workers' performance and prepare written performance evaluations. 65 Estimated Standard 4.0
Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy. 65 Estimated Frontier 3.2
Train, supervise, schedule, and evaluate workers. 65 Estimated Standard 3.0
Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service. 55 Estimated Standard 4.8
Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating. 55 Estimated Standard 4.8
Perform paperwork required for monetary transactions. 55 Estimated Efficient 4.6
Respond to and resolve patrons' complaints. 55 Estimated Efficient 4.6
Greet customers and ask about the quality of service they are receiving. 55 Estimated Efficient 4.6
Monitor payment of hand-delivered jackpots to ensure promptness. 55 Estimated Standard 4.5
Reset slot machines after payoffs. 55 Estimated Efficient 4.5
Answer patrons' questions about gaming machine functions and payouts. 55 Estimated Efficient 4.4
Monitor patrons for signs of compulsive gambling, offering assistance if necessary. 55 Estimated Standard 4.3
Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary. 55 Estimated Standard 4.3
Report customer-related incidents occurring in gaming areas to supervisors. 55 Estimated Standard 4.3
Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet. 55 Estimated Frontier 4.3
Record, issue receipts for, and pay off bets. 55 Estimated Efficient 4.2
Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating. 55 Estimated Efficient 4.2
Exchange currency for customers, converting currency into requested combinations of bills and coins. 55 Estimated Efficient 4.1
Determine how many gaming tables to open each day and schedule staff accordingly. 55 Estimated Frontier 4.0
Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners. 55 Estimated Frontier 3.9
Monitor stations and games and move dealers from game to game to ensure adequate staffing. 55 Estimated Standard 3.8
Establish policies on types of gambling offered, odds, or extension of credit. 55 Estimated Frontier 3.5
Interview and hire workers. 55 Estimated Frontier 3.0
Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams. 20 Estimated Efficient 4.5
Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games. 20 Estimated Efficient 4.5
Establish and maintain banks and table limits for each game. 20 Estimated Efficient 4.5
Record the specifics of malfunctioning machines and document malfunctions needing repair. 20 Estimated Efficient 4.3
Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed. 20 Estimated Efficient 4.2
Clean and maintain slot machines and surrounding areas. 20 Estimated Efficient 3.8

Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 0 of 30 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 30 of 30. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.

The model tier this role needs

A standard-tier model or lower covers 83% of the role's importance-weighted task work. 100% of the work is something AI can address at some tier.

Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.

Wages, employment and outlook

US employment
26,010
Median annual wage
$63,820
Middle half of earners
$51,340 to $75,770
Projected change, 2024 to 2034
+2.0%

Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.

Adjacent roles

The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.

Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.

Questions about First-Line Supervisors of Gambling Services Workers and AI

Will AI replace First-Line Supervisors of Gambling Services Workers?

AI already handles 4 of the 30 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 49 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by +2.0% from 2024 to 2034.

What is the AI exposure of First-Line Supervisors of Gambling Services Workers?

49 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 0 of the 30 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 30 are estimated from each task's O*NET work activity.

Which First-Line Supervisors of Gambling Services Workers tasks can AI already do?

The tasks with the highest exposure are: Explain and interpret house rules, such as game rules or betting limits, for patrons; Evaluate workers' performance and prepare written performance evaluations; Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy. They are three of the 4 tasks that reach 60 or more.

What AI model tier does this role need?

A standard-tier model or lower covers 83% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.

How many people work as First-Line Supervisors of Gambling Services Workers, and what do they earn?

26,010 people in the United States, with a median annual wage of $63,820 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of +2.0% from 2024 to 2034.

How to cite

Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.

JobRoute (2026). AI exposure: First-Line Supervisors of Gambling Services Workers. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/first-line-supervisors-of-gambling-services-workers

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