AI exposure by occupation, O*NET 13-2081.00
Will AI replace Tax Examiners and Collectors, and Revenue Agents?
Tax Examiners and Collectors, and Revenue Agents: AI can already handle 18 of 21 tasks; the work mostly needs a standard-tier model.
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Every task, scored
The 21 tasks O*NET 30.3 lists for Tax Examiners and Collectors, and Revenue Agents, from most to least exposed. 18 reach 60 or more, the level at which AI already handles a task.
| Task | AI exposure | Evidence | Model tier |
|---|---|---|---|
| Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation. | Estimated | Efficient | |
| Send notices to taxpayers when accounts are delinquent. | Estimated | Standard | |
| Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems. | Estimated | Standard | |
| Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met. | Estimated | Standard | |
| Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns. | Estimated | Standard | |
| Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment. | Estimated | Standard | |
| Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation. | Estimated | Efficient | |
| Answer questions from taxpayers and assist them in completing tax forms. | Estimated | Efficient | |
| Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties. | Estimated | Efficient | |
| Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions. | Estimated | Standard | |
| Participate in informal appeals hearings on contested cases from other agents. | Estimated | Standard | |
| Enter tax return information into computers for processing. | Estimated | Efficient | |
| Prepare briefs and assist in searching and seizing records to prepare charges and documentation for court cases. | Estimated | Efficient | |
| Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments. | Estimated | Frontier | |
| Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law. | Estimated | Standard | |
| Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information. | Estimated | Standard | |
| Review selected tax returns to determine the nature and extent of audits to be performed on them. | Estimated | Standard | |
| Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings. | Estimated | Standard | |
| Maintain records for each case, including contacts, telephone numbers, and actions taken. | Estimated | Efficient | |
| Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property. | Estimated | No tier | |
| Collect taxes from individuals or businesses according to prescribed laws and regulations. | Estimated | No tier |
Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 0 of 21 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 21 of 21. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.
The model tier this role needs
A standard-tier model or lower covers 85% of the role's importance-weighted task work. 90% of the work is something AI can address at some tier, and 11% is hands-on.
Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.
Wages, employment and outlook
- US employment
- 56,610
- Median annual wage
- $62,370
- Middle half of earners
- $49,450 to $83,390
- Projected change, 2024 to 2034
- -1.8%
Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.
Adjacent roles
The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.
- Tax Preparers 69% skill overlap, about 11 months to move Exposure68
- Accountants and Auditors 62% skill overlap, about 14 months to move Exposure64
- Bill and Account Collectors 61% skill overlap, about 14 months to move Exposure39
- Title Examiners, Abstractors, and Searchers 60% skill overlap, about 15 months to move Exposure70
- Customs and Border Protection Officers 59% skill overlap, about 15 months to move Exposure34
Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.
Questions about Tax Examiners and Collectors, and Revenue Agents and AI
Will AI replace Tax Examiners and Collectors, and Revenue Agents?
AI already handles 18 of the 21 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 64 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by -1.8% from 2024 to 2034.
What is the AI exposure of Tax Examiners and Collectors, and Revenue Agents?
64 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 0 of the 21 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 21 are estimated from each task's O*NET work activity.
Which Tax Examiners and Collectors, and Revenue Agents tasks can AI already do?
The tasks with the highest exposure are: Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation; Send notices to taxpayers when accounts are delinquent; Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems. They are three of the 18 tasks that reach 60 or more.
What AI model tier does this role need?
A standard-tier model or lower covers 85% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.
How many people work as Tax Examiners and Collectors, and Revenue Agents, and what do they earn?
56,610 people in the United States, with a median annual wage of $62,370 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of -1.8% from 2024 to 2034.
How to cite
Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.
JobRoute (2026). AI exposure: Tax Examiners and Collectors, and Revenue Agents. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/tax-examiners-and-collectors-and-revenue-agents
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