AI exposure by occupation, O*NET 41-3091.00
Will AI replace Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel?
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel: AI can already handle 8 of 15 tasks; the work mostly needs a frontier-tier model.
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Every task, scored
The 15 tasks O*NET 30.3 lists for Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel, from most to least exposed. 8 reach 60 or more, the level at which AI already handles a task.
| Task | AI exposure | Evidence | Model tier |
|---|---|---|---|
| Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations. | Observed | Standard | |
| Answer customers' questions about services, prices, availability, or credit terms. | Observed | Efficient | |
| Develop sales presentations or proposals to explain service specifications. | Observed | Frontier | |
| Create forms or agreements to complete sales. | Estimated | Efficient | |
| Distribute promotional materials at meetings, conferences, or trade shows. | Estimated | Frontier | |
| Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows. | Estimated | Standard | |
| Monitor market conditions, innovations, and competitors' services, prices, and sales. | Estimated | Frontier | |
| Quote prices, credit terms, contract terms, or fulfillment dates for services. | Estimated | Frontier | |
| Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments. | Estimated | Standard | |
| Compute and compare costs of services. | Observed | Efficient | |
| Consult with clients after sales or contract signings to resolve problems and provide ongoing support. | Observed | Frontier | |
| Contact prospective or existing customers to discuss how services can meet their needs. | Observed | Frontier | |
| Inform customers of contracts or other information pertaining to purchased services. | Observed | Standard | |
| Negotiate prices or terms of sales or service agreements. | Estimated | Standard | |
| Maintain customer records using automated systems. | Estimated | Efficient |
Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 7 of 15 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 8 of 15. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.
The model tier this role needs
A frontier-tier model or lower covers 100% of the role's importance-weighted task work. 100% of the work is something AI can address at some tier.
Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.
Wages, employment and outlook
- US employment
- 1,256,010
- Median annual wage
- $69,990
- Middle half of earners
- $47,670 to $100,480
- Projected change, 2024 to 2034
- +3.1%
Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.
Adjacent roles
The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.
- Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products 73% skill overlap, about 10 months to move Exposure41
- Customer Service Representatives 71% skill overlap, about 10 months to move Exposure44
- Advertising Sales Agents 70% skill overlap, about 11 months to move Exposure65
- Insurance Sales Agents 70% skill overlap, about 11 months to move Exposure61
- Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products 69% skill overlap, about 11 months to move Exposure48
Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.
Questions about Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel and AI
Will AI replace Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel?
AI already handles 8 of the 15 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 61 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by +3.1% from 2024 to 2034.
What is the AI exposure of Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel?
61 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 7 of the 15 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 8 are estimated from each task's O*NET work activity.
Which Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel tasks can AI already do?
The tasks with the highest exposure are: Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations; Answer customers' questions about services, prices, availability, or credit terms; Develop sales presentations or proposals to explain service specifications. They are three of the 8 tasks that reach 60 or more.
What AI model tier does this role need?
A frontier-tier model or lower covers 100% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.
How many people work as Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel, and what do they earn?
1,256,010 people in the United States, with a median annual wage of $69,990 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of +3.1% from 2024 to 2034.
How to cite
Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.
JobRoute (2026). AI exposure: Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel
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