AI exposure by occupation, O*NET 43-3071.00
Will AI replace Tellers?
Tellers: AI can already handle 10 of 28 tasks; the work mostly needs a standard-tier model.
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Every task, scored
The 28 tasks O*NET 30.3 lists for Tellers, from most to least exposed. 10 reach 60 or more, the level at which AI already handles a task.
| Task | AI exposure | Evidence | Model tier |
|---|---|---|---|
| Sort and file deposit slips and checks. | Estimated | Efficient | |
| Receive and count daily inventories of cash, drafts, and travelers' checks. | Estimated | Frontier | |
| Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. | Estimated | Standard | |
| Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. | Estimated | Efficient | |
| Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. | Estimated | Efficient | |
| Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents. | Estimated | Efficient | |
| Prepare and verify cashier's checks. | Estimated | Efficient | |
| Count, verify, and post armored car deposits. | Estimated | Efficient | |
| Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. | Estimated | Efficient | |
| Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. | Estimated | Frontier | |
| Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. | Estimated | Efficient | |
| Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds. | Estimated | Efficient | |
| Compute financial fees, interest, and service charges. | Observed | Efficient | |
| Monitor bank vaults to ensure cash balances are correct. | Estimated | Efficient | |
| Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. | Estimated | Efficient | |
| Enter customers' transactions into computers to record transactions and issue computer-generated receipts. | Estimated | Standard | |
| Resolve problems or discrepancies concerning customers' accounts. | Estimated | Efficient | |
| Answer telephones and assist customers with their questions. | Estimated | Efficient | |
| Identify transaction mistakes when debits and credits do not balance. | Estimated | Efficient | |
| Order a supply of cash to meet daily needs. | Estimated | Standard | |
| Arrange monies received in cash boxes and coin dispensers according to denomination. | Estimated | Efficient | |
| Perform clerical tasks, such as typing, filing, and microfilm photography. | Estimated | Efficient | |
| Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items. | Estimated | Efficient | |
| Issue checks to bond owners in settlement of transactions. | Estimated | Efficient | |
| Quote unit exchange rates, following daily international rate sheets or computer displays. | Estimated | Efficient | |
| Inform customers about foreign currency regulations and compute transaction fees for currency exchanges. | Estimated | Standard | |
| Process and maintain records of customer loans. | Estimated | Efficient | |
| Carry out special services for customers, such as ordering bank cards and checks. | Estimated | No tier |
Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 1 of 28 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 27 of 28. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.
The model tier this role needs
A standard-tier model or lower covers 89% of the role's importance-weighted task work. 96% of the work is something AI can address at some tier, and 4% is hands-on.
Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.
Wages, employment and outlook
- US employment
- 329,480
- Median annual wage
- $43,030
- Middle half of earners
- $37,040 to $46,580
- Projected change, 2024 to 2034
- -12.9%
Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.
Adjacent roles
The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.
- Cashiers 68% skill overlap, about 11 months to move Exposure44
- New Accounts Clerks 68% skill overlap, about 12 months to move Exposure73
- Gambling Change Persons and Booth Cashiers 58% skill overlap, about 15 months to move Exposure72
- Gambling Cage Workers 58% skill overlap, about 15 months to move Exposure66
- Securities, Commodities, and Financial Services Sales Agents 57% skill overlap, about 16 months to move Exposure57
Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.
Questions about Tellers and AI
Will AI replace Tellers?
AI already handles 10 of the 28 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 49 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by -12.9% from 2024 to 2034.
What is the AI exposure of Tellers?
49 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 1 of the 28 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 27 are estimated from each task's O*NET work activity.
Which Tellers tasks can AI already do?
The tasks with the highest exposure are: Sort and file deposit slips and checks; Receive and count daily inventories of cash, drafts, and travelers' checks; Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. They are three of the 10 tasks that reach 60 or more.
What AI model tier does this role need?
A standard-tier model or lower covers 89% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.
How many people work as Tellers, and what do they earn?
329,480 people in the United States, with a median annual wage of $43,030 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of -12.9% from 2024 to 2034.
How to cite
Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.
JobRoute (2026). AI exposure: Tellers. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/tellers
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