AI exposure by occupation, O*NET 43-5032.00
Will AI replace Dispatchers, Except Police, Fire, and Ambulance?
Dispatchers, Except Police, Fire, and Ambulance: AI can already handle 7 of 12 tasks; the work mostly needs a frontier-tier model.
Have a team in this role?
Get your free 10-role sample: send this role and up to nine others, and a founder sends a board-pack PDF within two business days.
Every task, scored
The 12 tasks O*NET 30.3 lists for Dispatchers, Except Police, Fire, and Ambulance, from most to least exposed. 7 reach 60 or more, the level at which AI already handles a task.
| Task | AI exposure | Evidence | Model tier |
|---|---|---|---|
| Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones. | Estimated | Efficient | |
| Prepare daily work and run schedules. | Estimated | Frontier | |
| Oversee all communications within specifically assigned territories. | Estimated | Efficient | |
| Receive or prepare work orders. | Estimated | Efficient | |
| Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications. | Estimated | Frontier | |
| Order supplies or equipment and issue them to personnel. | Estimated | Frontier | |
| Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards. | Estimated | Standard | |
| Monitor personnel or equipment locations and utilization to coordinate service and schedules. | Estimated | Standard | |
| Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment. | Observed | Efficient | |
| Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios. | Estimated | Efficient | |
| Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information. | Estimated | Efficient | |
| Arrange for necessary repairs to restore service and schedules. | Estimated | Standard |
Observed: scored from AI use recorded in the Anthropic Economic Index (June 2026 release), 1 of 12 tasks. Estimated: scored from the task's O*NET 30.3 work activity, 11 of 12. Importance is O*NET's 1 to 5 rating of how central the task is. Model tier is the lowest tier that can do the task under the published rubric; "No tier" marks hands-on work.
The model tier this role needs
A frontier-tier model or lower covers 100% of the role's importance-weighted task work. 100% of the work is something AI can address at some tier.
Efficient, standard and frontier tiers come from the JobRoute model tier reference. The recommended tier is the lowest one that covers 80% of the work AI can address. How the method works.
Wages, employment and outlook
- US employment
- 202,810
- Median annual wage
- $50,340
- Middle half of earners
- $42,750 to $62,450
- Projected change, 2024 to 2034
- -0.9%
Employment and wages: BLS Occupational Employment and Wage Statistics, May 2025, national. Projection: BLS Employment Projections 2024 to 2034.
Adjacent roles
The occupations that reuse the most of this role's skills, with the usual time to move. These are the first places to look when you plan to redeploy or retrain people in this role.
- Power Distributors and Dispatchers 67% skill overlap, about 12 months to move Exposure27
- Public Safety Telecommunicators 67% skill overlap, about 12 months to move Exposure38
- First-Line Supervisors of Material-Moving Machine and Vehicle Operators 61% skill overlap, about 14 months to move Exposure34
- Ambulance Drivers and Attendants, Except Emergency Medical Technicians 60% skill overlap, about 14 months to move Exposure17
- Transportation Vehicle, Equipment and Systems Inspectors, Except Aviation 60% skill overlap, about 14 months to move Exposure37
Skill overlap and transition time from the JobRoute role adjacency graph on O*NET 30.3 skills.
Questions about Dispatchers, Except Police, Fire, and Ambulance and AI
Will AI replace Dispatchers, Except Police, Fire, and Ambulance?
AI already handles 7 of the 12 tasks O*NET lists for this occupation, at a task exposure of 60 or more, and the role's importance-weighted exposure is 55 out of 100. JobRoute scores tasks, not whole jobs, so the score shows how much of the work changes rather than whether the job disappears. BLS projects employment to change by -0.9% from 2024 to 2034.
What is the AI exposure of Dispatchers, Except Police, Fire, and Ambulance?
55 out of 100 on JobRoute's task exposure measure, the importance-weighted average of the role's O*NET task scores. Higher means more of the work is AI-doable today. 1 of the 12 task scores are observed in the Anthropic Economic Index (June 2026 release), and the other 11 are estimated from each task's O*NET work activity.
Which Dispatchers, Except Police, Fire, and Ambulance tasks can AI already do?
The tasks with the highest exposure are: Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones; Prepare daily work and run schedules; Oversee all communications within specifically assigned territories. They are three of the 7 tasks that reach 60 or more.
What AI model tier does this role need?
A frontier-tier model or lower covers 100% of the role's importance-weighted task work. JobRoute assigns each task the lowest tier that can do it under a published rubric and recommends the lowest tier that covers 80% of the work AI can address.
How many people work as Dispatchers, Except Police, Fire, and Ambulance, and what do they earn?
202,810 people in the United States, with a median annual wage of $50,340 (BLS Occupational Employment and Wage Statistics, May 2025). BLS Employment Projections expect a change of -0.9% from 2024 to 2034.
How to cite
Data version 2026-11-02, JobRoute method v1.0.0. Download all occupations or this occupation as JSON. Methodology.
JobRoute (2026). AI exposure: Dispatchers, Except Police, Fire, and Ambulance. Data version 2026-11-02, method v1.0.0. Built on O*NET 30.3, BLS OEWS May 2025 and the Anthropic Economic Index (June 2026). CC BY 4.0. https://www.jobroute.ai/jobs/dispatchers-except-police-fire-and-ambulance
Have a team in this role?
Get your free 10-role sample. Send this role and up to nine others, with no employee data, and a founder sends a PDF in board-pack format within two business days.
A founder replies within one business day.